Vision & Mission

Our vision

The company envisions itself to be among the best Holidays Companies in Middle East, by effectively utilizing the resources, continuously improving the services offered and exceeding the customers’ expectations in terms of overall performance and customer satisfaction.

Our mission

The company strives to be the travel services’ industry benchmark by offering a full range of fast, reliable, cost-effective and high-quality services and covering the business & leisure needs of corporate clients & end-consumers, for the domestic and international travel markets.

Our values

Service & Respect
Integrity & Trust
Teamwork & Accountability

Winning culture

Know our competition
Act with urgency
Agile and responsive
Empowered to deliver
Resilient
Be the best

Customer driven

Understand our customers
Get it right first time
Reliable, customer-ready products
Own the customer relationship
Keep our promises
Courteous and helpful

Collaborative and Innovative

Creative and passionate
Solutions driven
Value diverse ideas
See the next opportunity
Collaborate together
One team

Social Responsibility

Caesars Holidays believes that developing good standards of corporate responsibility is an inherent aspect of its business principles. In doing so, we have established a number of policies which reflect the company’s ethos and attitude towards our employees, customers and the community in general.